Pay a fee online by credit card in the Family portal

Depending on your district's settings, you can pay a fee online using a credit or debit card. Then, print a receipt for your records. (Online payment processing is also available in Aspen Go.)

To make an online credit card payment:

  1. Log on to the Family view.
  2. Click the Family tab. The Students page lists your Aspen student(s).
  3. Select the checkbox next to the student whose fees your want to pay (if you have more than one Aspen student).
  4. Click the Transactions side-tab. A list of your student's fees appears:

    Fees page showing an outstanding fee

    Note: Depending on your district's setting, you might need to select the student's school from the Online Accounts Payable drop-down. This ensures the payment is applied to the correct school, if your student has fees from more than one.

  1. Select the checkbox next to the fee(s) you want to pay. The Pay Online button appears:

    Fees page with Pay Online button highlighted

  • Note: You cannot pay a portion of a fee. When you select the checkbox next to a fee, the entire amount due will be charged to your credit card.
  1. Click Pay Online. The New Online Credit Card Payment page appears:

    New Online Credit Card Payment page

  1. Click Make Online Payment. The Summary page lists the sub total, any additional fees, and the total payment amount:

    Summary page

  1. Click Proceed to Payment. Aspen redirects you to the payment processor page for your school or district.
  2. Enter the information to complete your payment. The payment processor's page closes, and you return to a receipt page in Aspen:

  3. payment receipt

  1. Click Print Receipt if you would like a copy of the online credit card payment receipt.